This License Agreement, herein sometimes called "License", is entered into by
and between you (the end user of the Software including the company, agency,
coop or other entity you work with) herein sometimes called "you" or "your"
or "customer" or "user" or "the user" AND
us being 1099Express.com, Inc. dba NetSoft Marketing, Inc., herein sometimes called
"us", "our" and "we".
Our software programs including 1099 Express, W-2 Express, 1042-S, and other
programs, hereinafter sometimes called the "software", or the "program"
or "programs" or "computer programs", are high quality, commercial, stand-alone 1099 Series, W-2 or 1042-S filing system,
or other utility programs specializing in creating forms on blank paper,
internet e-Filing to the IRS and/or SSA, and imports by copy and paste from Excel. The
Software is not shareware or freeware and MUST BE PAID FOR before you send out
1099s or use it for any purpose, other than testing. This program, if not paid
for, may only be used for testing and evaluation purposes. Anyone with a copy
may call 361 884-1500 for assistance. The downloadable setup files, such as the
one being installed now, are compressed archives containing the programs, help
files, examples and other installation files.
The Software is installed in the unactivated state, which means some filing and
print functions are limited. When activated, your installation becomes 100%
functional. You may pay by check, or online by credit card at
www.1099Express.com/Prices.asp. The program may be used only on a single
computer. An additional license must be purchased for each additional
installation or location used. Purchase and activation gives you technical
support support and other benefits.
Technical Support: Technical support is provided by telephone and e-Mail,
from 9:00 am until 4:30 pm Central. Technical
support is provided free of cost to our customers, but is on a first-come,
first-serve basis. During the 1099/W-2 season from January through March, we
generally very busy, but are able to handle all calls and e-Mails, however, at times there may a
busy signal, indicating the need to leave a message, call back, or send an
e-Mail. The tech support line is 361-884-1500, the e-Mail is
Sales@1099Express.com When you call
or e-Mail for technical support, please have the following available: 1.) Your
company name and 1099Express.com customer number, if an existing customer. 2.)
The version of Windows you are using. This can be found at the Windows Control
Panel under "System". 3.) Please make sure you have read he Help Index and
attempted to locate and read the topic that covers your issue. The topics are
found inside the software at the Help/Index Menu. 4.) The exact error message
received. Technical support does not include training. You must be proficient in Windows,
and generally understand the difference between a file and folder.
Technical support is provided from the United States of America, in the English
Technical support will address features, forms, methods, e-filing and printing
of the software. Technical support will also
assist with Tin/Name matching questions and processing.
Technical support does not offer tax advice, because each user's situation is different. Instead you should rely on your tax attorney or certified public account
for tax advice. We will direct you to various documentation on the IRS
web site that may apply to your situation, but it is up to you to determine
which portions of the IRS web site apply to your situation. We have no
responsibility for your conclusions from the IRS Web site.
As a consideration of free technical support, each company, person or entity
agrees to hold us, harmless as described below.
Networking: The software is fully NETWORK READY! The Software can
open and save data files to and from any Server or
Workstation on a Local Area Network so long as such files are contained in
normal shared drives and/or shared folders on the network, where you have
When a file is opened from a network location, the file is locked for safety, so
no other user can change the current user's data. When the file is closed other
users may access it. The Software has a small footprint, typically only around
3-4 megabytes. The Software itself must be installed on workstations only. The Software is
developed and designed to be installed
on workstations only. The Software will never work correctly when
installed on a LAN server, because many resources such as printer functions,
help, instructions, settings, etc. depend on the workstation. Even though the
Software may appear to work correctly at first, it will not work correctly when
loaded from a server, or other network location. To have the capability to operate
the Software from more
than one location, you must purchase a multiple computer license.
The software may not be installed on a Terminal
Server without a multiple user license. A Terminal Server is defined as any
system where a user may login and access the software from a remote or local
location such as from home, office, another workstation, a remote laptop
computer, or any other location. To operate the software on a Terminal Server,
you must purchase a minimum 4-user multiple license, even if you have just one user of the
software. Further, you must purchase at least one license for each location from
which any person can log into the Terminal Server and use the Software.
Tax Years: The Software may only be used for the program version year or any
previous tax year before the program version year. The Software may never be
used for any purpose, including printing forms, for any year after the program
version year. When e-Filing to the IRS or SSA for prior years, the IRS and SSA requires the
current year data file format, thus you must use the program for
the current filing season. For example, if filing to the IRS for Tax Year 2005, during
calendar year 2012, you must use the 2011 program to be compatible with the IRS
e-Filing format. The current program is always one year less than the calendar
year in which you are required to file by the IRS.
Purchase Receipts: For online or call in credit card sales, a purchase
receipt is provided instantly,
with the activation code and activation instructions, by both e-Mail and Fax.
For manual check purchases, the receipt and activation code is provided when we
receive your check, again by both e-Mail and Fax. So please be careful to give
or enter your correct e-Mail and Fax. If a receipt is not received, please
contact us ASAP.
Transfer of License: Programs can be moved to another computer at no cost
ONLY BY de-activating and uninstalling on the original computer while it is
connected to the internet. This deactivation and uninstalling process will
reduce by one the customer's count of activated computers, for that particular
software program. The user may then install from the internet and activate the
same program on another computer, using the same activation code. To begin the
process of moving to another computer, click the HELP Menu then DeActivate.
Refund Policy: Since all 1099 Express programs allow you to save imported
data and test the real program before purchase, our customers, in practice,
usually have their data imported, know how to use the program, and are ready
print and/or e-File before they purchase the program. Thus, our customers rarely ask for a refund.
However, your money
will be refunded within the first 15 days after purchase, but only if the program has
not been activated, the program has been uninstalled, and you present the
original receipt or paid invoice from purchase. Refunds are never allowed after a program has been
activated. For any refund, we have the right to charge a five percent (5%) fee for
the cost of overhead in
reversing the transaction. Customer agrees it will never initiate a
chargeback (an attempt to reverse a sale to customer made by credit card).
Instead, customer agrees to contact us and request a refund check (or a credit of the
customer's credit card account). Regardless of the reason, if the customer or someone in customer's organization initiates a
chargeback, the customer agrees to pay us a $50.00 processing fee, plus $75 per
hour for our time in disputing the chargeback, whether the chargeback is
successful in reversing a the credit card sale
If the Software is copied to another computer, the Software automatically
reverts to the unactivated state. The unactivated state may only be used for
testing and evaluation purposes. To modify the Software, obtain the activation
code by fraudulent means, use the Software in an unauthorized manner, or in any
way cause the Software to run in the activated state without paying for a
license for each location (for example, home and office) is a copyright violation, and subjects any user to all penalties
herein and as
prescribed by law. Once you have purchased the software, all testing is deemed
completed for that software product. Any additional copies of the software you
download, use or access from another location, must be paid for immediately. You agree that, by operating a
program in the unactivated state for production (not testing) or by operating the Software in an activated
state without paying for the Software on each location, obtaining an activation code or
additional activation codes under false
pretenses, or using the Software in an
unauthorized manner, subjects you to all penalties herein and as prescribed by law. Venue in any legal action
between us for any reason or cause shall be in
Guadalupe County, Texas.
You agree to hold us harmless from and against any and all damages, law suits,
legal proceedings, causes of action, business or personal losses, resulting
directly or indirectly from the use of the Software and/or our Service Bureau,
even if we are negligent.
Our Secure Service Bureau may performs work for you and other Software customers. Service
Bureau work includes e-Filing, custom programming, importing,
printing, mailing, Tin/Name Matching, processing, preparing, correcting and/or filing
of 1099 or similar forms with the payees, states and/or the Internal Revenue
Service or Social Security Administration. Some services, such as e-Filings may
result in a IRS penalty to you if not preformed by certain deadlines. It is
understood that it is your responsibility to make sure that you receive a
confirmation of e-filing from us before any deadline or due date. You agree to
hold us harmless as described above, for any Service Bureau activity. You agree
to hold us harmless as described above for any penalties, interest, or other
charges you receive from the IRS or SSA, even if such penalties resulted from
our loosing your data, failure to file, or other similar negligence.
You agree to hold us harmless from any and all damages, causes of action,
business or personal losses, penalties, interest, taxes or other costs to you
resulting from errors in data transmitted to the recipients (payees) of the 1099
forms, or data sent to the Internal Revenue Service, regardless of which party
may have caused and/or failed to detect the errors or which party was late or
not on time in filing. It is understood and agreed that the maximum amount you
may ever recover under any conditions shall be limited to the amount of money
you paid for the software, and no more. Should any litigation of any type ever
occur between us, you agree to pay triple all of our attorney's fees and triple
of all of our other costs and expenses in defending any such suit regardless of
You may not make copies of the Software or distribute copies of the Software by
any means including diskettes, web site or otherwise make copies available
without our written consent. We have created technical functions the Software
that are designed to prevent itís unlicensed use. You agree that the Software
may report it's use to us over your internet connection whether activated or not. We will use these
measures to confirm you have a legally licensed copy of the Software. We reserve
all rights not expressly granted to you in this license. The Software is
protected by copyright an other intellectual property laws and treaties. We own
the title, copyright, and other intellectual property rights in the Software.
The Software is licensed, not sold.
All 1099 Express programs are "try before you buy". When you download and
install our software, you get the real program. No other program is required.
The program always installs in the unactivated or test mode. If you decide
to purchase the program, you receive an "Activation Code" which makes the software fully functional
on one computer, or if you purchased a multi-user license, allows you to
activate the program on multiple computers. The software may be used in the un-activated state for
testing, and evaluation purposes only. It may not be used in the un-activated
state for sending forms to payees, data entry, production importing, e-filing,
or any other purpose except testing and evaluation.
You may not reverse engineer, decompile, or disassemble the Software at any
time. You may not rent, lease or lend the Software in any manner. This software
may not be sold or transferred for value. You agree to pay for the software at
the prices shown at Prices.asp
In no event shall we be liable for any special incidental, punitive, indirect or
consequential damages whatsoever (including, but not limited to, damages for
loss of profits or confidential or other information, for business interruption,
for personal injury, for loss of privacy, for failure to meet any duty including
of good faith or of reasonable care, for negligence, and for any other pecuniary
or other reasonable care, for negligence, and for any other pecuniary or other
loss whatsoever) arising out of or in any related to the use of or inability to
use the Software or our Service Bureau, the provision of or failure to provide
support or other services, information, software and related content through the
software or otherwise arising out of the use of the software, or otherwise under
or in connection with any provision of this license, even in the event of the
fault, tort (including negligence), misrepresentation, strict liability, breach
of contract or breach of warranty, and even if we have been advised of the
possibility of such damages.
Notwithstanding any damages that you might incur for any reason whatsoever
(including, without limitation, all damages referenced herein and all direct or
general damages in contract or anything else), our entire liability under any
provision of this license and your exclusive remedy hereunder shall be limited
to the price you paid for the software. The foregoing limitations, exclusions
and disclaimers shall apply to the maximum extent permitted by applicable law,
even if any remedy fails its essential purpose. You agree to pay triple all of
our reasonable attorney's fees and triple all other costs in connection with any
legal action brought by us for violation of this license agreement and/or
It is agreed that we may
use your name and/or your company name and/or company logo in any advertising,
promotions, websites or other marketing effort undertaken to promote our
This is the entire agreement between you and us relating to the Software or any
other subject covered hereby, excepting only to supplemental agreements for
printing and mailing Service Bureau work. If any provision of this license is
held to be void, invalid, or unenforceable or illegal, the other provisions
shall continue in full force and effect.