Common Errors and Solutions

Help Index Topic No. 16, Common errors and their solutions are listed below:

Error: Invalid or Missing SSN
Meaning: The TaxID (SSN or EIN) is not 9 digits, is 123456789, all the same number, or contains non-numeric numeric digits.
Solution: Solicit another W-9 from the payee, per Publication 1586, to establish "Reasonable Cause". Click the Options Menu then choose ALLOW BLANK SSN. You can then print, and e-File to the IRS with missing TaxID numbers. For information about missing TAX ID numbers, see this link: www.1099Express.com/TinMatch.asp 

Error: Invalid Char in Source -->#13
Meaning: A character considered invalid by the IRS was put into Excel by another program, and found by 1099 Express. The file would fail if e-Filed to the IRS.
Solution: Click the Search Menu, then "Strip Character From File". Generally these are characters less than 14 such as #13, #10, #9, etc. If this is the case, type the "pound sign" and the number of the error, such as #13. Strip Character From File can also remove unwanted characters such as Quotes.