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Service Bureau Terms

Revised 8.25.26 LC

This agreement is between a customer (hereinafter sometimes called "Customer," or "Client", or "you" or "your"), and 1099Express.com, Inc, (hereinafter sometimes called "we", "our", "us"), whose mailing address is P.O. BOX 513, McQueeney, TX 78123. Telephone 361- 884-1500, Fax: 877-874-2807, and e-Mail of Support@1099Express.com. Customer and 1099Express.com, Inc hereby agree to the following terms and conditions.

Definitions:

  • The term "IRS" shall mean Department of the Treasury, Internal Revenue Service.
  • The term "SSA" shall mean the United States Social Security Administration.
  • The Term "SSN" shall mean a person's Social Security Number.
  • The Term "EIN" shall mean an entities Employer Identification Number.
  • The term "TIN" or Tin" shall mean “Tax Identification Number" and includes SSNs and EINs and other types of Tax Identification Numbers.
  • The term "SB" shall mean 1099 Express, Inc. Service Bureau.
  • The term "File" shall mean a group of one or more payees or employees submitted by ONE Employer (forW-2s) or ONE Issuer (For 1099s)
  • The term "Home Page" shall mean https://www.1099Express.com

The term "Last Minute" shall mean:

  • (a.) For printing and mailing and/or e-Filing files containing 1099-Misc, NEC and W-2 Files sent on or after Wednesday January 23rd.
  • (b.) For e-Filing other 1099 forms (where the deadline is March 31st) files received on or after March 24th.
  • (c.) For e-Filing and mailing IRS Form 1042-S (where filing deadline is March 15th) files received by March 10th.

Fees, deadlines, and penalties:

  • Fees for e-Filing, Print & Mail, and Tin-Matching are here: Service Bureau (https://1099Express.com/servicebureau)
  • Deadlines are here: Publication 1220 (Rev. 5-2026)
  • Late Filing Penalties are here: Information return penalties | IRS)

Each year the deadlines may change. Customer accepts and understands all pricing, deadlines and penalties. Customer must have purchased the software for generating the forms to be processed under this agreement.

Sending Files via our Service Bureau (SB):

All 1099, W2, and 1042S series Files should be uploaded using the Service Bureau link in the Application.

All other files will be uploaded via the Upload File option in the File tab on the Application. These files will include excel files for TIN matching, or 1095Express source files. Follow the prompts and carefully complete your company information, your name, e-mail, purpose of filing, and payment method. Be certain to print your receipt and keep your File Upload Number, you will need it for confirmation later.

Customer is responsible for providing the correct data including correct TIN (Tax Identification Number) (Social Security numbers (SSNs) or Employer Identification Numbers (EINs)), names, addresses, and money amounts, and all other data required by the specific form type. Please be certain all is correct before sending.

Once your file is uploaded to our Service Bureau, you must consider it e-Filed to the IRS immediately. If you discover errors after sending your file, make a list of the errors. To create a correction file, follow the instructions in the Help Menu in the Application

Of course, you may send, additional original files with other payees who have not yet been e-Filed to the IRS. You may send a new file with only one or two payee(s) left out of a previous file. Never repeat the other payees already e-Filed. Each additional file will incur a subsequent e-Filing fee.

Confidentiality Agreement:

This agreement is between the Customer and 1099Express.com, Inc. and it's SERVICE BUREAU (SB) as described in the first paragraph of this agreement.

The SERVICE BUREAU (SB) is defined as a group of 1099Express employees and associates who perform e-Filing and Print and Mail Services, and using a METHOD of transferring DATA between CLIENT and the SB using encrypted HTTPS internet protocol, folders, and other methods to keep the data secure.

The DATA is defined as the information needed to print and e-File and perform TIN-Name matching services for certain 1099 Series Forms, 1098 Series forms, 3921 and 3922 Series Forms W-2, W-3 Series forms and 1094/1095 series forms. Such data includes persons' names, addresses, Social Security Numbers, Tax IDs, money amounts and other information related to the forms being processed.

As a condition of the CLIENT furnishing data to the SB, SB agrees to treat all CLIENT DATA as strictly confidential and agrees that the data will not be disclosed to anyone except the IRS, SSA, CLIENT, and the SB employee or associate who will process and print, e-File or Tin-Match the data. It is understood that such data is NOT public information and may never be treated as such.

The SB may use the DATA solely for the purposes of Printing and Mailing, Tin/Name matching and/or e-Filing for the CLIENT and for the CLIENT's benefit. The data may never be used for any other purpose whatsoever. The data may never be sold, used, manipulated or used in any other manner. The SB will to the best of it's ability always keep the DATA private.

The parties hereto will never use un e-Mail to transfer the DATA, unless CLIENT uses an encrypted and/or password protected method. Such method must be approved and directed by the CLIENT. Both CLIENT and SB agree to use all reasonable means to protect the data. Both parties agree that the SB and its protocol constitute reasonable and satisfactory standard of protection.

Indemnification:

Customer agrees to hold 1099Express.com, Inc, us, our associates, corporations, employees, heirs, relatives, assigns, contractors, subcontractors, suppliers, devisees, software vendors, and others working with us, harmless from and against any and all damages, law suits, legal actions court actions, fines, penalties, or other charges from the IRS, or other causes of action against us for errors in software or other reasons, caused or brought about as a result of the services undertaken herein. Customer is responsible for all penalties, sanctions or other actions taken against Customer by the IRS or SSA, regardless of who or how the problem was caused. Customer understands and agrees that 1099Express.com, Inc is not responsible for charges or fines from the IRS which occur due to errors or omissions caused by 1099Express.com, Inc., or errors or omissions caused by Customer. Customer is also subject to our software license agreement at https://www.1099Express.com/servicebureau/license-agreement/ and all provisions contained therein, even if Customer has not purchased the software.

Changes to the Agreement:

Any changes to this agreement shall be agreed to in writing by e-Mail, fax or US Mail. This agreement shall be effective and binding on Customers by its use of the SB.

Printing and Mailing Agreement:

This agreement applies only to those Customers who ask us to Print and Mail the recipient copies. This agreement is between the Customer and 1099Express.com, Inc. as described in the first paragraph of this agreement. Customer must have purchased the 1099Express software that supports the forms to be printed and mailed. Then Send the File to be printed via our SB. Customer must carefully mark the "purpose" of the file as "Print and Mail" or BOTH Print and Mail AND e-File.

Our pricing calculator as well as additional options for specific forms are shown here: https://www.1099Express.com/pricing/ Customer agrees that it has read and understands everything at the above link.

Customer agrees it has seen the style and format of all other forms created on blank paper using the print option in the application. Customer agrees that such style and format is acceptable.

Customer agrees to pay the invoice created at upload before printing begins. For larger customers that submit a prepaid deposit, the Customer will pay the remainder balance, if any (to be adjusted based on actual number of forms) immediately after printing. If the actual numbers are less than estimated, we will mail a check to customer for the difference as soon as reasonably possible.

All checks should be made payable to 1099Express.com, Inc. Checks should be sent by overnight carrier to 513 Woodlake Dr., McQueeney, TX 78123, or paid by ACH. Banking information will be provided by e-Mail, or Customer may call 361-884-1500.

Provide your data file as early in January as possible. Mailing is done on a first-in, first-out basis. Every effort will be made to print and mail as soon as possible. We reserve the right to delay printing and mailing until we receive proof of good funds that have cleared the banks, and/or certified or cashier's check.

All files to be printed and mailed should be received before the "Last Minute" as described in Definitions above in paragraph two. Files received at the Last Minute, cannot be guaranteed to be printed and mailed by January 31, but will be printed as soon as possible. Files received for both Printing AND e-Filing to the IRS or SSA, will be e-Filed first, then printed and mailed.

This agreement includes all First-Class postage, and all materials including paper, toner, window envelopes, and all labor including quality printing, folding, inserting, stuffing and sealing envelopes. The IRS required legend "Important Tax Document Enclosed" through the window of the envelope.

Customer will handle all returned mail (bounced) according to its policy for incorrect addresses.

Customer will be sure not to include (1.) double addresses (PO box and street address) (2.) critical address lines longer than 38 characters.

We are never responsible for undeliverable mail and may charge a reasonable handling fee to assist customers.

Customers will handle all calls and complaints or corrections required or found by the payees. Customer will create a CORRECTION FILE, containing only those payees with errors to be corrected. Customer will create a new correction file for the issuer containing ONLY the payees to be corrected.

It is understood that you are obligated to pay for all services in this agreement once the mail has been delivered with proper postage to the United States Postal Service (USPS), regardless of whether the USPS delivers the mail. For example, if the USPS loses all or part of the 1099s by fire, theft, accident, or plane crash, or other cause, you are still obligated to us for payment.