Deactivating & Transfering a License

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Deactivating 1042-S Express

For Users who need to deactivate their program, please refer to the instructions below:

*Please note, all file(s) saved in the 'T20XX' folder will need to be moved before deactivation.
If a User deactivates the program before moving needed file(s), the file(s) may be permanently deleted.


To deactivate the 1042-S Express program, click the 'Help' menu on the top right of the program's page.
Select the 'Deactivate' option from the drop-down menu.		 help deactivate
A pop-up message box will prompt the user to check the file(s) saved on the PC.

Please make sure to save any file(s) needed for future use in a folder outside of the T20XX folder
(located in the Documents folder) before deactivating.

If file(s) are not moved before deactivating the 1042-S Express program, they may be deleted.		 Message Box

If the User is certain all file(s) have been properly saved in a separate folder, click 'No' on the message box.
The User will then receive a new pop-up box with the message 'Program has be Deactivated'. This will indicate the program has been successfully deactivated.

If at any point the User does lose file(s) (and has e-filed using our e-Filing services), please Contact Us!
Our team will be happy to help.

Transfering a Licesnse

Transferring 1042-S Express to a New Computer?
The 1042-S Express program can be transferred to a different computer if the program is deactivated beforehand. There's no need to purchase another user license to transfer the 1042-S Express program to another computer.

However, if the most current year's program has already been purchased and an additional license is needed, please Contact Us.

⚠ Our Team highly suggests transferring any files (SRC, TXT, EXCEL, etc.) from the 'T20XX' folder before deactivation.
If the program is deactivated before moving the file(s) created from the 1099 Express program, they may be permanently deleted.
For instructions on how to transfer a license, please refer to the directions below:
  1. Open the 1042-S Express program and select the 'HELP' menu on the very top-right of the screen.

  2. Select the option 'DEACTIVATE' from the drop-down menu.

  3. A pop-up window will appear and ask if the user would like to "view/print 'File Names' and 'Locations' for back-up purposes".
    Select 'Yes' for the report or select 'No' if the file(s) have been moved already.

  4. After selecting an option from the previous pop-up window, the 1042-S Express program will proceed in the deactivation process. During this process, 1042-S Express will display an 'Invoice Number' that the User can copy for future reference.

  5. A new pop-up window will populate with the message "Deactivation was Successful!".

  6. On the new computer, go to Downloads.

    Click the Orange Folder for the program, and follow the directions to download and install 1042-S Express.

    Orange Folder


    Use the same tax year program uninstalled in Step 1.
    Activate the new program using "Activate/Auto" with the invoice number. Copy the data files to the new computer, if necessary.
If further assitance is needed please Contact Us.

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