Frequently Asked Questions


  • Q: Can the program process previous years forms?
    • A: Yes! Go to OPTIONS > FILER (COMPANY) INFORMATION and enter the appropriate tax year in the blank under Program Year.
  • Q: What e-mail address is used to contact 1099Express.com?
    • A: Please use: support@1099express.com.
  • Q: How do I carry last year 's data files forward to this year?
    • A: Please click on the File menu in the program and select "Roll Last Years Files Forward" and follow the step by step instructions.
  • Q: I forgot the name of last year's 1099 data files. How can I find them?
    • A: Start last years1099Express program. Click on the File Menu. Choose RE-OPEN. Files for 20xx are normally in the yellow folder called C:\E20xx, but may have been saved elsewhere, such as a network drive.
  • Q: How do I get the new Program upgrade?
    • A: There is no "upgrade" each year, but instead a new Program is created based on the changes implemented by the IRS. Go to our website at www.1099Express.com and chose PRODUCTS & PRICING, selecting the appropriate 1099Express program for your needs. When downloading, chose RUN or OPEN instead of SAVE for easier installation. If you see a Security Warning, click YES to continue. All programs are initially installed in demo mode. After a confirmed purchase, you will receive an email containing your activation code.
  • Q: How do I pay for the Program and when do I receive an activation code?
    • A: The activation code is provided after payment is made. Customers may: Pay by credit card online at www.1099Express.com and click on PRODUCTS & PRICING;
  • Q: How do I pay for the Program and when do I receive an activation code?
    • A: The activation code is provided after payment is made. Customers may: Pay by credit card online at www.1099Express.com and click on PRODUCTS & PRICING;
  • Q: How do I pay for the Program and when do I receive an activation code?
    • A: The activation code is provided after payment is made. Customers may: Pay by credit card online at www.1099Express.com and click on PRODUCTS & PRICING;

Or Pay by check following the directions below.

  • Q: I don't like credit card purchases. How do I purchase by check?
    • A: Please print the Check Order Form and mail it along with a check for your total purchase price. As soon as we receive the check, we will email you with the activation code. Make sure your information is up to date on the form with the correct email address to send the activation code.
  • Q: Can you mail a CD to me with the program?
    • A: Yes. However, there is a shipping and handling charge of $15.00. The $15.00 shipping and handling charge does not purchase the Program. You must still purchase a current year's program to obtain an activation code. There is no shipping and handling charge when you download the software. There is no advantage to the CD-ROM because it contains exact copies of the same programs and files you can download at our website. The CD-ROM is not updated as often as our website and may not contain the latest software.
  • Q: Do I need last year's password? Do I need last year 's computer or software?
    • A: No. Each year 1099Express offers an entirely new Program, installed into a new folder each year. Access to the Program does not need a password but will require an activation code. If you want access to previous year's password protected data files on someone else's computer, you should contact your internal technology support.
  • Q: Do you have a network version, and, if so, what is the cost?
    • A: The 1099Express Program will work on a network. The cost for multiple users is explained at PRODUCTS & PRICING. Each installation on a network computer must be registered. 1099Express can open or save files to and from network drives. It can print on network printers, and access networked CD-ROMs or other devices, such as zip drives. However, 2 or more users should not be updating the same file at the same time. For example, assume a server holds 1099Express data files called Janes List.src and Bobs List.src. Jane can open and view Bobs List.src anytime. Bob can open and view Janes List.src anytime. But neither should change or save the other persons data file while the other person is working on changes. When filing 1099s with the IRS it is not necessary to combine the data files. See FAQ below about multiple files from the same company. Access to the Program does not need a password but will require an activation code. If you want access to previous year's password protected data files on someone else's computer, you should contact your internal technology support.
  • Q: Our company has several accounting centers, and each has a file of 1099-Misc. Should these files be combined into one big file for sending to the IRS?
    • A: No, it is not necessary. Multiple files from the same company under the same Tax Identification Number are acceptable to the IRS. Also, it is not necessary to combine payees in a file. For example, contractor John Doe was paid for 5 jobs by 2 different company arms. It's OK if he gets 3 separate 1099-Misc from one group and 2 additional 1099-Misc from another group of the same company.
We also offer Print & Mail services to complete the process from beginning to end for you. Please give us a call for an individual quote: (361) 884-1500
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